Podcast: Play in new window | Download

Subscribe: RSS

In this week’s show Katie and I go there. What do we do when we offer feedback and it just doesn’t seem to be working? This is a question that all leaders may need to face and it is one we are most commonly asked. We expand on the concept of feedback and go further into what happens when we defend in the face of obvious feedback and change.

If you like reading as much as listening, get the show transcript here.